Return Policy

JChic Styling Firm

Return Policy

All SALE ITEMS are FINAL SALE and cannot be exchanged or returned, except as stated below.

Please note items may be out of stock even if listed on site since we have a physical location as well. Jenuinely Chic Boutique will contact the customer in the event of out of stock inventory and issue a store credit or offer another item of same price unless client wants to pay the difference for a higher priced item.

RETURN POLICY: If the item is the wrong size, you may return it for a store credit only!! Please email the Director of Sales prior to returning your merchandise (jenuinelychic@gmail.com) You have 5 days from the date you receive the merchandise or 14 days from the date you place your order to exchange it for another item from jenuinelychic.com. A store credit will ONLY be issued if the merchandise is returned in it's original condition, unworn with no smells, stains,etc. The store credit must be used within 30 days of it being issued or it will expire.


NO REFUNDS OR EXCHANGES ON CUSTOM ORDERS AT ALL.

 WE DO NOT GIVE REFUNDS UNDER ANY CIRCUMSTANCES!! 

Please note that the customer is responsible for ALL shipping costs.